Rounds in Golfer 2

badbilly
badbilly Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
The manual says golfer 2 can store up to 250 full rounds with all the relevant data. I have had my golfer 2 for about one month now and the maximum number of rounds it will store is five. Each time I play the oldest game stats are deleted to make room for my latest game. I wonder if anyone else is experiencing this or is it a fault with my watch?

Comments

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,315
    Community Manager
    badbilly wrote:
    The manual says golfer 2 can store up to 250 full rounds with all the relevant data. I have had my golfer 2 for about one month now and the maximum number of rounds it will store is five. Each time I play the oldest game stats are deleted to make room for my latest game. I wonder if anyone else is experiencing this or is it a fault with my watch?
    I need to check if this is perhaps a mistake in the manual. I'll come back to you.
  • 101bob
    101bob Registered Users Posts: 1
    Apprentice Traveler
    My Golfer 2 has just stopped downloading the latest rounds... stopped in June now won't download new rounds
  • Thomas Roshed
    Thomas Roshed Registered Users Posts: 3
    Neophyte Traveler
    Same here stopped syncing rounds to phone after june and i have many rounds on watch in July.
  • Tbayers
    Tbayers Registered Users Posts: 6
    Master Traveler
    My watch is the exact same, all rounds have stopped updating since the end of June, no rounds have been recorded in July. I have re installed the app on my phone to no avail. Something is up surely??
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,315
    Community Manager
    Can you please check if the rounds have been saved on your phones? Here's where to find them on your phones: https://uk.support.tomtom.com/app/answers/detail/a_id/20409
  • Thomas Roshed
    Thomas Roshed Registered Users Posts: 3
    Neophyte Traveler
    I can see them in the phone but not in Golfer APP after june
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,315
    Community Manager
    I can see them in the phone but not in Golfer APP after june
    Hi Thomas,

    Are you on Android or iOS?

    Thanks,
    Jürgen
  • Tbayers
    Tbayers Registered Users Posts: 6
    Master Traveler
    Yup I am similar and I am on Android, I have deleted app and RE synced phone etc but still no luck even with new rounds played. Haven't reset watch yet, want it to be last resort.
  • Thomas Roshed
    Thomas Roshed Registered Users Posts: 3
    Neophyte Traveler
    Android OnePlus 3T
  • beeson_206
    beeson_206 Registered Users Posts: 1
    Apprentice Traveler
    I am having the same problem. None of my rounds from June would upload to the app, After talking to TomTom support all they have managed to do is make it so I have lost 3 months of data from rounds by deleting the app. Their advice of copying the 'rounds' from the phone memory onto the computer and then pasting them back into the phone after uninstalling the app has not worked and has meant I have lost everything. The files are on my phone, but when going into them, it says 'unable to find application to perform this action'. Because the watch will only store 10 rounds itself, a lot of data and information has been lost! Considering 'Game Golf' is free to download, offers gps yardage and stores your rounds, it is infuriating that I cannot successfully keep a log of my rounds!!!
  • Tbayers
    Tbayers Registered Users Posts: 6
    Master Traveler
    Any update on this, just shot the round of my life and can't get any stats of said round. Surely if rounds are on the watch they can be got at someway or another?
  • RM78
    RM78 Registered Users Posts: 1
    Apprentice Traveler
    Same problem no uploads to the android phone since june 26.
    on the watch all rounds before june 26 disapeared
    tried uninstall the appli and reset the watch without success
    worked fine before
    new features like distance, ... worked but do not work any more
    will there be a software update?
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,315
    Community Manager
    We have released an update to the Android version of the TomTom Golfer app. Can you please accept the update? This should resolve this issue.
  • Golfgod
    Golfgod Registered Users Posts: 15
    Outstanding Explorer
    Nope still not working!!!