Runs not uploaded — TomTom Community

Runs not uploaded

DariadoetsDariadoets Posts: 1 [New Traveler]
edited October 2018 in Runner & Multi-Sport
I have a question. My last two runs couldnt't be uploaded to my watch (TomTom multisport cardio). However when trying to find the ttbin files on my computer all folders seem to be empty. Where did my runs go?

Thanks, Daria

Comments

  • tfarabaughtfarabaugh Posts: 16,853
    Superusers
    How did you initially upload, by app or by the computer? To force MySports to reupload an activity you need to do the following:

    1. Exit MySports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
    2. Locate the ttbin files:

    PC Syncing: The ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom MySports\{Watch Name}

    Apple Devices: Locate the ttbin files in iTunes:
    a. Connect your iOS device to your computer and wait for iTunes to open.
    b. Select your iOS device in the iTunes sidebar.
    c. Select the Apps tab and scroll down to File Sharing.
    d. Select MySports.
    e. The ttbin files are listed on the right hand side.
    f. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer

    Android Devices: In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_MySports/[serial number of watch]/workouts/uploaded/). Copy them to your computer

    3. Place the ttbin files in C:\Users\[user name]\TomTom MySports\[serial number]
    4. Restart MySports Connect and connect your watch
    5. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.

    You can also always just export a fit file from MySports and then manually import it into the site of your choice. Most allow for manual importing.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Stuart McDonaldStuart McDonald Posts: 759 [Exalted Navigator]
    Dariadoets wrote:
    I have a question. My last two runs couldnt't be uploaded to my watch (TomTom multisport cardio). However when trying to find the ttbin files on my computer all folders seem to be empty. Where did my runs go?

    Thanks, Daria
    Hi. Looking at the logs you sent when the watch was connected on 2017-08-07 there were no activities on it to upload. If there should of been then either the watch had connected to the phone (and the ttbin files will be there) or somehow no activity was created on the watch.

    I see there is an activity uploaded on the 7th from the mobile app.

    Regards,
    Stuart.
This discussion has been closed.

Who's Online in this Category0