PHONE CONTACT NUMBERS to contact customer service — TomTom Community

PHONE CONTACT NUMBERS to contact customer service

alexpink1alexpink1 Posts: 4 [Apprentice Traveler]
edited January 2019 in Travel lounge
unable to find a contact number to talk to someone. I bought a update for my satnav yesterday. The payment has been taken but im still unable to down load it, as says "in progress". ALL i want is to talk to someone about it, however i am unable to get any contact PHONE numbers that work... If there is a problem on there side i would expect a email or something to say there is a problem.... Does anyone have a number????

Comments

  • NiallNiall Posts: 10,904
    Superuser
    @alexpink1

    Contact Customer Services to sort out your account

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • alexpink1alexpink1 Posts: 4 [Apprentice Traveler]
    thank you
  • alexpink1alexpink1 Posts: 4 [Apprentice Traveler]
    WELL just rang this number however my device is over 5 years old so apparently i have to do it online. After telling me this the very helpful lady on the machine just cut me off...
  • NiallNiall Posts: 10,904
    Superuser
    @alexpink1

    Call them back but do not confirm the device type then will be put through to a person who can deal with your account problem
  • jboy1311jboy1311 Posts: 1 [Apprentice Traveler]
    For the UK, try 020 7387 5444. Select option for devices less than 5 years old to speak to someone.
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