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No have not cleaned cookies for a long time. It would also be "customer helpful" if Windows was allowed to remember the login and fill it in automatically like other websites but I suppose that would be asking TomTom too much.
Thanks I did make sure that Edge clear cookies was unchecked. You never know what MS forces on us with each update but last year I did not have this problem.
The change in the login behaviour is from TomTom's side. It's a company wide security requirement as we have Single-Sing-On login on the tomtom.com domain and your accounts contain personal information, e.g. regarding your purchases.
First login of the day... I Double Click on the shortcut -> Firefox opens at the login page with Email & Password already entered
Click Login -> the Forum Homepage opens logged in OK -> Click the browsers minimise button to minimise the page to the TaskBar... Don't close this page it keeps the forum session logged in
For the Rest of the Day, I either double click on the Shortcut Icon to open the forum Home Page
Or Click on the links in my Email inbox to open the individual threads
ATB YFM
0
MikkoKPosts: 23,905 Retired Community Managers and Staff
Hi all,
Sorry for my late reply here!
A while ago we've implemented a company wide security measure that forces a log out from all sites on the tomtom.com domain upon closing the browser. I understand that this can be annoying for active Community members like yourselves, but unfortunately we can't change this behaviour for the forum.
Nevertheless, there are a couple of things you can do about this. First, make sure your browser doesn't automatically delete cookies. What works for me is that I don't turn my laptop off but put it on standby. This keeps the browser open and me logged in.
Comments
I would like my Login to last.
Anyway if no Edge users can help you with this then you might give Firefox a try.
It's a website about satnavs for god's sake.
Not MI5.
ISTM that some companies take themselves far too seriously.
ETA And NO way am I singing to get into a website :cool:
ETA 2 And if that's the case why do I have to sign in again if I click through from here to the main website?
Superusers
Superusers
Yes, it's a Pain !!!
I use Firefox with the Tomtom site login info stored
I have setup a Desktop Shortcut pointing Here.....
https://uk.support.tomtom.com/app/utils/login_form/redirect/community_redirect/community_path/52Fhttps53A52F52Fen.discussions.tomtom.com52Fsso52Freturn53Freferer53Dtoken526url53D52F526
First login of the day... I Double Click on the shortcut -> Firefox opens at the login page with Email & Password already entered
Click Login -> the Forum Homepage opens logged in OK -> Click the browsers minimise button to minimise the page to the TaskBar...
Don't close this page it keeps the forum session logged in
For the Rest of the Day, I either double click on the Shortcut Icon to open the forum Home Page
Or Click on the links in my Email inbox to open the individual threads
ATB YFM
Sorry for my late reply here!
A while ago we've implemented a company wide security measure that forces a log out from all sites on the tomtom.com domain upon closing the browser. I understand that this can be annoying for active Community members like yourselves, but unfortunately we can't change this behaviour for the forum.
Nevertheless, there are a couple of things you can do about this. First, make sure your browser doesn't automatically delete cookies. What works for me is that I don't turn my laptop off but put it on standby. This keeps the browser open and me logged in.
Cheers, Mikko