Impossible to use TomTom products with login issue
So I've had to create a new topic as the only way to address this. How pathetic is this tomtom platform!
Anyway, I am having the same problem where I have downloaded the Tomtom sports connect application on my computer, have connected the Tomtom adventurer watch, and then the application picks up the watch and says its all synced, but there is nowhere really to login, so then in the app I go into settings, and click on profile settings, then it takes me to the website login page:
I obviously dont have a login yet so I click to create an account and then it brings up the message that "To sign up, please download the TomTom Sports Connect application and connect your TomTom device."
WHICH IS EXACTLY WHAT GOT ME TO THIS POINT IN THE FIRST PLACE!!! :@:
When I click on that link it just takes me to the place where I then have to select what watch I have to download the app again and its just this constant feedback loop. It says on the download page that during setup you will be prompted to create an account but that is just not true and it never happens.
Its ridiculous that it must be so difficult to just create an account. Why cant they have a basic account creation page rather than trying to overcomplicate it with embedding the login within the app setup or whatever convoluted mess they're trying to achieve. But what is even more pathetic as you can see from the topic which I refer to in the beginning of this post is that people have been having this issue for over 3 years and Tomtom doesn't seem to respond to it or care about it or do anything about it. That is outrageous. But I'm very happy to report that I actually run a large trailrunning website and have actually acquired this device for purposes of a product review and so since I'm not actually able to use the watch for anything, I will have no choice but to give it a very negative rating and just say that it is a waste of money because it serves absolutely no purpose. Hopefully then they will realise that they need to start listening to their customer feedback and paying more attention to their forums. What a useless bunch.
Mod edit: Please do not post any personal information on a public forum!