I've read all the advice offered and it simply isn't good enough. My GO 5000, even when set to fastest route, often takes me off a perfectly good main road to land me in a dangerously narrow country lane with blind bends and no passing places, just to save (presumably) a few seconds. Yesterday, it sent me off the A31, up a mile or so of tiny country lane, then back on to the A31 a little further along! Recently, it did the same thing on the North Circular, routing me through a complicated 20 mph housing estate with huge speed bumps just to return me to the North Circular. No obvious time saving, but a difficult, uneconomic and anti-social addition to my route!
PLEASE do what has been suggested before and give us a button that instructs the device to use only motorways, A-roads and B-roads. I know that would rule out a lot of short cuts in built-up areas, but you could select the button for all non-town driving.
PLEASE.....???
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Welcome to the Community!
We've received some similar feedback in the past and investigated the matter and most of these cases seem to be related to map data. As these are rather complicated issues to investigate, I'd recommend you to report this to Customer Service. They can get to the bottom of your issue and report to the relevant team.
Thanks, Mikko
Never answer the question, all you get is we are looking in to it try a drum roll reset.
I think this has been a issue for 4 years or more. So don't hold your breath.
A total nightmare, some of these country lanes may be "viewed as having a 60mph speed limit" but you'd be lucky to get up to 30 mph safely.
It would be safer and more sensible to stick to the main roads than to save 30 seconds and risk your life!
I actually ended up planning each journey manually, setting waypoints at each junction along the way, because the device could not be trusted not to take me up some narrow pot-hole riddled track.
Absolutely shocking, and not what I expect from a high end device.
I sometimes plot a well known route from my house in BR2 to Westerham and my stupid VW Discover whatsisname built in Satnav, tells me to leave the main B and A roads and go all round the houses using some very narrow unclassified road - it's lunacy
As far as I can understand this seems to be due to BAD MAP data, some of the lanes I end up in are marked as 60mph and some don´t even have speed limit.
I think your algorithm assumes that these lanes are viable for 60mph drive and takes them into consideration when planning the route.
You guys need to address this, it is simply dangerous, in several ocasions I ended up in nerve wrecking situations:
Had to back up for almost 500m meter due to meeting a tractor in a single lane.
Ended up in a lane without salt on a day the roads were frozen, ended up driving at 5mph for 40 minutes.
Ended up in a flooded lane and had to back up more then 200m.
Just create a ignore lane option
Superuser
Time to pan these devices on the consumer websites. What do Which? have to say?
Force to find resolution online and came here...
I will be getting rid of both of them...any offers before i chuck these rubbish devices on ebay?
Same old same old "we are looking at it"
sad but true
All the same issues here. A quick fix I found that worked on an older TomTom sat nav was to enter in a maximum speed I was going to travel at, by knocking this down to say 50 (making it artificially lower than reality), all of a sudden these lanes with a "speed limit of 60" were suddenly less of an advantage, so the shorter distance came into play and it would map routes on A roads and motorways and ignore the lanes. Of course they've taken that ability away.
I can't see what is so difficult that TomTom can't solve this problem though. They will have average speeds from real data of all the main roads collected from users, and when it comes to quiet lanes, I expect they have very little data to go on, so rather than default to the national speed limit, just set it to say 30mph. Areas known for narrow lanes like Cornwall could default to something even slower matching the reality. The routing is then going to favour main roads by default.
Also TomTom should know the national speed limit is a maximum allowed by law, it isn't a minimum speed or an achievable speed for every road and isn't a useful "default" speed if they have no other data.
I would suggest the real factor behind not allowing us to avoid lanes, is so they can sell a more expensive product for use by larger commercial vehicles, which presumably avoids such roads without too much difficulty.