Login/Password reset — TomTom Community

Login/Password reset

cindywyycindywyy Posts: 1 [New Traveler]
edited January 31 in Travel lounge
Hi there,

I have been trying to login into my account. I followed the link given from forgot my password (a few times), unfortunately I cannot pass the reset the password page. Clicked on the icon "reset password" but nothing happens.

Can anyone please help?
Many thanks

Comments

  • dhndhn Posts: 33,209 Superusers
    Call support to help you:

    Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Cindy,

    Welcome to the Community!

    Did you try to reset your password from here? I just tested it and it worked fine. If it's the emailed link not working it might be your email program blocking it. You can just copy-paste the link to your browser.

    Cheers, Mikko
  • KimCRKimCR Posts: 4 [Apprentice Traveler]
    my friend has a similar issue that he needs to reset his password, and the tool doesnt work. the company TOMTOM doesnt respond to his emails, so he has a device that needs to update the maps. this company has the worst customer service and a really bad password reset tool.. simply tasks..
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