POI's vanished after updating the VIA 1505
heribertorosas Posts: 6 [Apprentice Traveler]
edited November 2018 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I bougt a TomTom VIA 1505 GPS in September 2011. As suggested in MY tomtom website I proceeded to download the map upgrade. The next day I turned on my GPS and find out that all the POI in Puerto Rico (were I live) where erased. Proceeded to call the TomTom tech service center to get it fixed and to my surprise they just said that unfortunately it can not be fixed, that all I can do is add the POI manually, can you believe it? My GPS is useless after two months since I bought it. My advise, do not buy a TomTom !