Deleted old TomTom app before activating TomTom Go Mobile on IOS

Lucifer33Lucifer33 Posts: 2 [Apprentice Traveler]
I accidentally deleted the old Tomtom app before activating TomTom Go Mobile on IOS. I cannot restore the old app anymore from the app store. Is there another way to activate Tomtom Go Mobile?
Hope somebody van help.

Comments

  • VikramKVikramK Posts: 7,797 TomTom Moderator
    Hi Lucifer

    Welcome to the community:)

    I had a quick look at your account and I see 3-year subscription has been assigned. Now to activate the subscription on the app simply follow the steps on this FAQ

    Regards
    Vikram
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  • Lucifer33Lucifer33 Posts: 2 [Apprentice Traveler]
    Hi Vikram,

    Thank you for your reply. It's actually not my account, but the one of my friend. I deleted his old tomtom apps before activating Tomtom Go Mobile. Does it help if i give you his Apple_ID?

    Thanks for your help.

    Regards,
    Ron
  • VikramKVikramK Posts: 7,797 TomTom Moderator
    Hi Ron

    Could you please send me your friend's email address through a private message by clicking on this link.

    Thanks
    Vikram
    Have a question? Ask!
    Did a reply resolve your query, please mark it as answer!
    Try the search; the information you are looking for could already be available.
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