Sometimes Autoshot detection not working

von-Winther
von-Winther Registered Users Posts: 23
Outstanding Explorer
edited January 24 in TomTom Sports
My NEW 04.04.2017 watch golfer 2 does not autodetect, It only works sometimes,
Have tried recovery mode and reinstall the software with latest ones, I can confirm the recovery mode makes no difference at all

I'm a lefthanded golfer.

It's bad that TomTom sells a watch that does not work, 8 months ago, there was the same problem.

If the problem can not be resolved, I'll send the clock back to TomTom within 30 days.

Comments

  • lampard
    lampard Administrators Posts: 6,005
    Moderator
    Hi von-Winther,

    Welcome to the Community!

    Sorry to hear about your experience with the Golfer 2 watch. There's a beta update in testing that will improve shot detection for left handers but it won't be out anytime soon.

    I can see that you already contacted our customer support to sort this and they'll be able to help you further in this case.

    Thanks,
    lampard
  • von-Winther
    von-Winther Registered Users Posts: 23
    Outstanding Explorer
    Hi
    Can we be sure that the new software works? This time.:?
  • von-Winther
    von-Winther Registered Users Posts: 23
    Outstanding Explorer
    Hi
    Can we be sure that the new software works? This time. :D