Transfer music on my Spark3 — TomTom Community

Transfer music on my Spark3

NatCaramelNatCaramel Posts: 1 [New Traveler]
Hi everyone, I am trying to transfer music on my Spark3, I than acces the MySports app on the web and cannot find any Music button! Its really annoying, as I'm sitting here half an hour with this issue...Thanks!

Comments

  • lampardlampard Posts: 5,143 Moderator
    Hi NatCaramel,

    Welcome to the Community & sorry about the delay in response!

    You can upload complete playlists of music from ITunes/Windows Media Player on your computer to your watch using the Sports Connect software. See more information here: Uploading and syncing music to your watch

    Hope it helps!

    cheers,
    lampard
  • tfarabaughtfarabaugh Posts: 16,576
    Superusers
    The MySports Connect application talks to Windows Media Player and iTunes (if they are installed) to query the playlists you have created (you cannot upload individual files; they need to be organized into playlists). These playlists are then listed when you connect your watch. This will include any video playlists created by WMP and iTunes, TT cannot control this, they can't tell a music playlist from a video playlist. To make it easier to load them, give the playlists distinctive names like "My Spark Playlist" or something similar so they are easier to find. You then use MySports Connect to copy the playlists you want to the watch. In iTunes & WMP you need to create playlists (the watch only plays playlists, not individual files as there is no folder system on the watch). Once you have the playlists created, dock the watch and hit the music note button on the Connect interface, which will take you to the Music screen where it will list all playlists on the computer. When you see the one you want to load, click on it to add it to the watch. Make sure the tracks are in the right format. If tracks are not in an acceptable format they will not play, nor will the playlists they are in.

    MP3:
    Sample rate: 16KHz to 48KHz
    Bit rate: 8 kbps to 320 kbps
    Mono/stereo channels and joint stereo.
    Artist, track title and length are displayed for the following languages: English, Czech, Danish, German, Spanish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Finnish and Swedish. Other languages may display correctly if the only used characters available in a supported language.

    AAC:
    MPEG2 and MPEG4 AAC-LC and HE-AACv2 are supported.
    Sample rate: up to 48KHz
    Bit rate: up to 320 kbps
    Mono/stereo/dual mono are supported.
    Artist, track title and length for AAC is not supported.

    The watch does not support files with DRM of any type. This includes offline tracks from Apple Music and Spotify. MySports Connect will not count any DRM tracks as part of a playlist, so if all the tracks in a playlist are DRM then the playlist will not be shown at all.

    If you are not using Windows Media Player or iTunes then you need to create an .m3u or .m3u8 playlist file (various music programs do this) and then set the Playlist Root Folder. Press the Gear icon in MySports Connect and then scroll down to Advanced Settings and set the location here. The playlist root folder is searched (and sub-directories) for any .m3u/.m3u8 playlist files and those will be listed (along with any Windows Media Player/iTunes playlists) by MySports Connect when you connect your watch. This only needs to be done if you are not using WMP or iTunes; otherwise they search the default locations. The playlists need to be on a physical drive on your machine, it will not find cloud drives.

    If using iTunes, check that iTunes is set to share libraries. You need to click the dropdown at the very top left and select Preferences. On the Advanced tab, make sure there is a check next to "Share iTunes Library XML with other applications".

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • JanetPrenticeJanetPrentice Posts: 1 [Apprentice Traveler]
    I have the same problem and it doesn't seem to have been addressed in either of the answers. When I open the Sports Connect app...there is NO music icon to click. I have a Spark3
  • tfarabaughtfarabaugh Posts: 16,576
    Superusers
    Are you sure you have a Music version (there are multiple versions, some with music some without). Press down from teh clock and go to About. at the top of the screen it will list the watch type, does it say Music?
  • Stuart McDonaldStuart McDonald Posts: 759 [Exalted Navigator]
    I have the same problem and it doesn't seem to have been addressed in either of the answers. When I open the Sports Connect app...there is NO music icon to click. I have a Spark3
    Hi. Your device is a Spark 3
    https://www.tomtom.com/en_gb/sports/fitness-trackers/gps-fitness-watch-spark3/black-large/

    not the Spark 3 Music

    https://www.tomtom.com/en_gb/sports/fitness-trackers/gps-fitness-watch-music-spark3/black-large/

    Regards,
    Stuart.
  • sroadnightsroadnight Posts: 1 [Apprentice Seeker]
    Hi,
    The music from my runner/music cardio 2 has disappeared. I have tried to sync it again, and on the computer it says that it is on my watch but when I look or pair my watch with the headphones there is no music and no storage used for the music so its obviously not transferring properly for some reason. I have the newest download of iTunes and its all shared with everything so that isn't the issue. Its just not showing as being on my watch.
    Any ideas??
    Many thanks. Sarah
  • Stuart McDonaldStuart McDonald Posts: 759 [Exalted Navigator]
    sroadnight wrote:
    Hi,
    The music from my runner/music cardio 2 has disappeared. I have tried to sync it again, and on the computer it says that it is on my watch but when I look or pair my watch with the headphones there is no music and no storage used for the music so its obviously not transferring properly for some reason. I have the newest download of iTunes and its all shared with everything so that isn't the issue. Its just not showing as being on my watch.
    Any ideas??
    Many thanks. Sarah
    Hi. When you connect your watch to your computer a new disk drive should appear. That is the music drive of the watch, it's exactly the same as plugging in a USB memory stick. You can browse music tracks on the watch using your computer (just the same as browsing your documents or photos etc).

    So are the music track files actually on the music drive? There is no reason they should "disappear", and if Sports Connect still reports that they are on the watch then the master playlist file must still be present. Note that to delete playlists you should use Sports Connect so that the playlist file is updated, otherwise Sports Connect won't know the tracks have been deleted.

    Regardless of what has happened you can safely delete all the files on the music drive by deleting the top level folder (on a Mac you should also empty the trash since deleteing files simply moves them to the trash and they will still be on the watch). When you connect to Sports Connect there will be no playlists on the watch and you can re-copy the music.

    Regards,
    Stuart.
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