Replacing Multisports with Runner 3 Cardio

maxrouge
maxrouge Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Hi! I received an email from Tom Tom to replace my Tom Tom Multisport with Tom Tom runner 3 cardio rate 159,20 euros instead of 199,00 but when I enter the order shows me the price at 199,00 euros. someone can help me to understand? thanks

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    At this point I would suggest calling Customer Support, they have full access to all promotions and can access your account. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • maxrouge
    maxrouge Registered Users Posts: 2
    Apprentice Traveler
    Thanks! Problem solved with a voicher by contact center
  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    Glad I could help. When you get a chance please mark my response as a solution so others with the same question can look for it.