Headphones on Spark 3

ekennedy Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
My headphones have recently stopped working properly for the tomtom spark 3, only working out of the left earbud. I am going around in circles trying to find a contact for tomtom so that I can request a replacement or a repair as i have only had them for three months. is there any chance someone can help me actually get in touch, i am so frustrated! PLEASE HELP!


  • tfarabaugh
    tfarabaugh Posts: 16,949
    To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen). I looked up the number for Canada and it is:

    Canada +1 877-757-7137

    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
    Saturday: 10:00 a.m. to 6:00 p.m. EDT

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • ekennedy
    ekennedy Registered Users Posts: 3
    Apprentice Traveler
    Thank you so much for your help! I truly appreciate it :D