Live Traffic updates

Live traffic updates not working anymore on my Via 1535 since last map update in March 2017. How to get working again, as it was free and unlimited with my device. Never had issues until now.

Comments

  • dhndhn Posts: 33,153 Superusers
    Anything here?:
    http://uk.support.tomtom.com/app/answers/detail/a_id/10316

    The Via 1535 isn't the same as the Go 1535 LIVE model. Does yours have the combo rds antenna/car charger?

    Support to assist:
    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
    Saturday: 10:00 a.m. to 6:00 p.m EST
  • Kats9livesKats9lives Posts: 2 [Apprentice Traveler]
    Yes it does. Was working before update as stated in my question.
  • dhndhn Posts: 33,153 Superusers
    Sometimes a drum reset brings the thing back to life. Hold the power button about 15 seconds till you get the drum sounds and then let go.

    If no luck, make the call.
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