Error after map (europe) update for Carminat: "item is not valid after installation :europe" — TomTom Community

Error after map (europe) update for Carminat: "item is not valid after installation :europe"

KevriesKevries Posts: 1 [New Traveler]
edited November 2018 in Built in car navigation
Hello,I have updated the europe map on my TomTom Carminat (SD card).
But at the end of the proces the error above occurs.
When I use the SD card in my car it display: No maps available (Geen kaarten gevonden).
I have called TomTOM earlier and tried the resolutions:
1. remove the loopdir map on de SD card - no succes
2. remove the europe map on the SD-card and download the map from totom and reinstall - no succes

Any other suggestions?

Comments

  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Kevries,

    Welcome to the Community and sorry for my late reply here!

    This could be caused by either a corrupt map download or corrupt data on your SD card. For the first, please see some tips here and re-download your map [support FAQ - Re-download map].

    Should that not help you sort this out, I'd recommend you to format your SD card [support FAQ - Restore device].

    Cheers, Mikko
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