TomTom HOME says I cannot update — TomTom Community

TomTom HOME says I cannot update

Briant666Briant666 Posts: 1 [New Traveler]
edited April 2018 in Built in car navigation
I bought European maps with 12 months updates for my carminat tomtom system last year on 24th March. I have just tried to run map updates before my current year runs out and it tells me that there have been 4 updates since I bought my maps but it isn't installing any of them and tells me to buy a new pack. It is less than twelve months since I bought them so why can't I update?

Comments

  • dhndhn Posts: 33,213 Superusers
    You'll need to straighten things out with Support:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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