Nightlapse Query

mardibloke
Registered Users Posts: 11 
Legendary Explorer

Legendary Explorer
Comments
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Perhaps I should contact support and see about replacing the camera?0
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Hi Rod,
Welcome to the Community!
I've checked your camera details and found that it has the old software version 1.52.427 installed on it. There's a new software version 1.61.508 available which you can download using the Bandit App/ Studio software, see here: Updating your camera software
I would advise you to update the camera and give it a test run again to see if there's any improvement. In a meanwhile, I'll check this up with the team.
Cheers,
lampard0 -
I just plugged in all my batsticks and the Studio software reports them all on Version 1.61.508 already - I have had them since last year, but I do always install the updates as soon as they become available.
Would be interested if the team have any comments - my uneducated guess is that the sensor in the main unit could be the issue.
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Rod, UK0 -
I've opened a support case (1703xx-xxxxxx), as tried the camera again in low light conditions, and I see the many white dots in the video.
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Rod, UK
Mod edit: Please do not post any personal information public forum!0