Need activation code sent to a new e-mail adress

EriksJonEriksJon Posts: 2 [Apprentice Traveler]
edited November 2018 in Map purchasing
I've just purchased a new map update, but the activation code was sent to my old email adress.
Now I have changed the adress in my profile, and need to get the activation code sent to the new adress.
There's no place, as far as I can see, I can find an option for resending codes.

What do I do?

BR
EriksJon

Comments

  • NiallNiall Posts: 10,521 Superuser
    @EriksJon

    Contact Customer Services to sort out you account and subscription details

    CS Norge (Norway)
    22971714
    Mandag-Fredag: 10:00 til 17:00
    Help others identify useful content :- - If someone posted something that was helpful? Click the Like button 👍

    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • EriksJonEriksJon Posts: 2 [Apprentice Traveler]
    Will do! Thanks a lot :)
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi EriksJon,

    You don't need an activation code for the map download. Just log out of TomTom HOME and log in with the new email address. Your Map Update Service subscription is fine on your account :D

    The following video should help you get started:
    [video]https://www.youtube.com/watch?v=v1G-5cpu5Go&feature=youtu.be[/video]
    Please, post back here if you have any further questions.

    Cheers, Mikko
Sign In or Register to comment.

Who's Online61

Bembo
Bembo
bmwr1150gs
bmwr1150gs
Gazibarev
Gazibarev
jamabhoy
jamabhoy
Justyna
Justyna
Jürgen
Jürgen
Metoalent
Metoalent
motif
motif
Quincehouse_5344
Quincehouse_5344
+52 Guests