Map share reporter - No updates on the changes/corrections suggested

TTgo500TTgo500 Posts: 25 [Outstanding Explorer]
edited November 2018 in Map quality
I submitted some changes on map share reporter several months ago
including a road name change previously unnamed road
today when i check in map share reporter
the reports that I had made are gone
No status change just gone as in not there anymore
and the road is still unnamed

what a waste of time providing a site to submit corections / changes and then ignoring them :-(

as an example of how things should work
I submitted the same changes to google maps and received confirmation 3 months ago of their acceptance
https://www.google.ie/maps/place/Hawkstown+Road,+Wicklow/@52.9775759,-6.0727733,15z/data=!4m5!3m4!1s0x4867b75323c55c6d:0xce60eddc8334b691!8m2!3d52.9775727!4d-6.0640186

Really disappointed with tomtom

Comments

  • ZsoltZsolt Posts: 36,020 Superusers
    Did you check the filter? By default, it shows only a few month back. Can extend the range, by adjusting the filer.
  • TTgo500TTgo500 Posts: 25 [Outstanding Explorer]
    You right that was it extended the filter and now can see the previous reports are still pending after more than 6 months
    thanks for your reply

    I still think its a waste of my time reporting these changes if after 6 months they still have not bothered to look at them
  • ZsoltZsolt Posts: 36,020 Superusers
    If you post the IDs here, some TT staff members might pick it up. I reported a few recently and most were looked into already.

    1389d6e8-ea68-4b07-87ed-dbc36a04c0b3.jpg
  • TTgo500TTgo500 Posts: 25 [Outstanding Explorer]
    Here you go
  • ZsoltZsolt Posts: 36,020 Superusers
    You need to click one-by-one on those and get the report ID. It is a random line of numbers/letters. Post those here (can copy-paste).
  • arichardarichard Posts: 319 [Supreme Navigator]
    So not only are we expected to submit reports but now we have to bother to chase them up??? What I want to know is when shall we see the promised improvements in speed of update to this new map system that was promoted last year. If anything with the new map system it is slower to work, not faster.
  • ZsoltZsolt Posts: 36,020 Superusers
    If you refer to the NDS maps, those are not available (yet) to the devices/apps, only for the MyDrive page and maybe some other partners of TT, hence we see no improvement in this regard. And nobody is expected to chase up, report or whatever, it is all voluntary.
  • arichardarichard Posts: 319 [Supreme Navigator]
    Thank you @Zsolt

    I seem to remember about a year ago that with the new map system that reporting and updating would be much faster but this has not happened yet?
  • ZsoltZsolt Posts: 36,020 Superusers
    No, it didn't. Wish it would, but unfortunately not available yet for us, users. There was also no ETA or device compatibility list provided :( So business as usual.
  • IGIIGI Posts: 140 [Outstanding Explorer]
    Hey, it was accepted in July 2016: id 7a22e179-f09b-4c5a-9fd0-fd73560d6028

    Will it be fixed?
  • ZsoltZsolt Posts: 36,020 Superusers
    If it was accepted, then eventually it will be :)
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    IGI wrote:
    Hey, it was accepted in July 2016: id 7a22e179-f09b-4c5a-9fd0-fd73560d6028

    Will it be fixed?
    This is fixed in the next release (v985, in February) :D

    Cheers, Mikko
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