TYRE PRO LIFE TIME TOM TOM RIDER — TomTom Community

TYRE PRO LIFE TIME TOM TOM RIDER

gary2865gary2865 Posts: 3 [Apprentice Seeker]
edited January 11 in RIDER
SO IVE PUT MY CODE IN TO GET MY FREE DOWNLOADS // AND IT ASKING ME TO disable my virus scanner//and firewall..TO INSTALL..as it asked any one else this

Comments

  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Gary,

    Welcome to the Community!

    Are you getting this question when installing Tyre Pro? As it is not our product you should better ask this from Tyre to Travel. Of course some other users here might be able to help you :D

    For activating Tyre Pro, please see here.

    Cheers, Mikko
  • Ste7iosSte7ios Posts: 725 Superuser
    Sometimes during s/w installation it's necessary to disable antivirus s/w because it may block the installation.

    It's a best practice to scan your computer before the installation, disconnect the computer from the network (unless it's necessary), disable the a/v, install the s/w and then enable it again...

    In general, It may also be necessary to add some exceptions in a/v and firewall.

    http://support.tyretotravel.com/support/solutions/articles/1000038542-i-want-to-download-and-install-tyre-but-my-virus-scanner-detects-a-threat-what-now-

    Don't forget to take a look at the manual:
    http://www.tyretotravel.com/manual/

    Also have in mind that the maps are different so you've to double check that your route designed in Tyre can be followed by the device....
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