System failure after update — TomTom Community

System failure after update

Cees-57Cees-57 Posts: 1 [Apprentice Seeker]
edited November 2018 in RIDER
update 6581 ( application rider-2) downloaded and installed.
System doesn't start up anymore.

What can I do ?
Thks !!
Cees

Comments

  • CroftCroft Posts: 19 [Master Traveler]
    December 2016 - Don't update your TomTom Home 2 with any updates as TomTom have decided to disable all these older models with their new Critical update. Once you install the update you wont get any further support for your device. including map updates, Itinerary planning - you wont be able to make a New Itinerary, Start Navigation, Operate my go. This is extremely disappointing that this company are walking away from so many worldwide TomTom devices because they cant be bothered looking after their customers with a few older models. Well my device was working fine until I downloaded this critical update and not it is useless just like your company.

    Devices no longer supported from 15/11/2016:

    GO 300 (M1) GO 730 (J3) ONE 125 (PA/PE/PH/PN/PV/PP)
    GO 500 (M3) GO 750 (W8) START (XA/XC)
    GO 510 / GO 710 (V5) GO CLASSIC (B1) XL 30 Series (RH/RO/RQ)
    GO 520 (M2/M4) Release Year 2007 ONE 1st Edition (G1/G2) XL IQ Routes ² / XL Classic (GG)
    GO 530 (J1/J2) ONE 2nd Edition (E1/Z1/Z2/Z3) GO 540 (WT)
    ONE 3rd Edition (Y1/Y3/Y5/Y8) GO 550 LIVE (W3) ONE XL (L2/L3/L4/L7/L9)
    GO 715 (M7) ONE XL HD TRAFFIC (F3)

    Contact TomTom for a FREE updated replacement device as they have forced perfectly good working devices to be disabled
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Cees,

    Welcome to the Community!

    Sounds like something's gone wrong with the update. Please, see this FAQ for troubleshooting tips.

    Cheers, Mikko
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