No sound except when I don't want it !

TellybirdTellybird Posts: 3 [Apprentice Traveler]
Could someone please tell me why the sound doesn't work on my Tom Tom Go app on my iphone at all EXCEPT when I am on a call ? Then I get full navigation when I don't blinking want it !! Thanks folks.'.

Comments

  • dhndhn Posts: 33,152 Superusers
    Maybe support can assist:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Tellybird,

    Welcome to the Community!

    Have you checked the volume settings? Also make sure you haven't accidentally muted the voice instructions.

    Cheers, Mikko
  • TellybirdTellybird Posts: 3 [Apprentice Traveler]
    Thank you so much -- yes I've checked all that and anyway it leaps into action when I am on a call but is silent the rest of the time ! Thanks to dhn above I have rung customer support who says it is an issue with Tom Tom Go on iphones and they are working on it. Hurray !
  • MJF73MJF73 Posts: 1 [Apprentice Traveler]
    Same problem here, hopefully they fix very soon!
  • TellybirdTellybird Posts: 3 [Apprentice Traveler]
    It's frustrating isn't it ? Because there's no sound you spend more time than is safe staring at the screen for fear of getting lost.
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