TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

How to find my model on VIA?

Greetings all!
Two important points re me:
1. Am VERY old! :-}
2. Worse, had a stroke - memory unreliable - even yesterday!

I bought my Tomtom on special about two years ago(?). Today it is more than useful - it is magic!
THANKS TOMTOM
Would not (COULD NOT!) go anywhere without it nowadays!
Everyone should have one!

HOWEVER - I cannot find my model number anywhere. (Lost paperwork) Builtin screen only gives VIA name.
Device serial number starts with BO

ALSO: How long to charge the VIA up? In car? On line?

Cheers!

Mod edit: Please do not post any personal information on public forum!
very glad to still be here - with computers....

Comments

  • dhndhn Posts: 33,129 Superusers
    The serial letters BO equate to : Via 260 / 280, 4GB + micro-SDHC, MyDrive Connect

    When connected to the computer (device can be off) a full charge should be possible in a couple of hours.

    Hopefully, it should also charge while connected to the cig lighter in the car.
  • HimagainHimagain Posts: 6 [Apprentice Traveler]
    Himagain wrote:
    Greetings all!
    I bought my Tomtom on special about two years ago(?).
    HOWEVER - I cannot find my model number anywhere. (Lost paperwork) Builtin screen only gives VIA name.
    Device number is: Bo2444D04404 (0) (25.8)

    ALSO: How long to charge the VIA up? In car? On line?

    UPDATE: I DID find the post here: http://us.support.tomtom.com/app/answers/detail/a_id/9521/c/2355

    but my number does not come up in the system???


    Cheers!
    very glad to still be here - with computers....
  • HimagainHimagain Posts: 6 [Apprentice Traveler]
    DHN,
    Thanks very much for your FAST response.

    Himagain
    very glad to still be here - with computers....
  • dhndhn Posts: 33,129 Superusers
    You are welcome.
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