GO Mobile 1.4 for iPhone can't access contacts with 9-digit U.S. mailing address ZIP codes
MFHejjas Posts: 2 [Apprentice Traveler]
edited January 25 in TomTom GO Mobile and Navigation for iPhone/iPad
Through trial-and-error I found out that the TomTom GO Mobile app for iPhone (version 1.4) will not access or show the iPhone user his or her contacts in which the mailing address(es) contain 9-digit U.S. ZIP codes (5-digit + 4-digit). Contacts that only contain 5-digit U.S. ZIP codes work as expected, and the user is allowed to select them as navigation destinations. So, for example, ZIP code "90405" works properly, but "90405-2020" does not. This has been a problem with the TomTom GO Mobile app since version 1.2, when support for iPhone contacts was first added. This was never a problem with the older TomTom App for iPhone, which was always able to handle contacts with 9-digit U.S. ZIP codes correctly (and still does to this day). I am disappointed that the TomTom software development team still has not resolved this issue, now 2 releases past when the feature was introduced. Note that the U.S. Postal Service recommends that everyone use the 9-digit ZIP postal code, a concept that was first introduced back in 1981. Since the majority of my iPhone contacts contain mailing addresses with 9-digit ZIP codes, and I usually use my contacts to retrieve destination addresses, I can not use the "new" TomTom GO Mobile app until this fault is fixed. Since I had purchased the previous TomTom app for use on the original iPhone, I was offered "3 years free" usage of the the new TomTom GO Mobile app. However, ~10 months have already gone by, and I still can't use it. The clock is ticking... My testing of this issue was performed on an iPhone 6 with 128 GB of storage, running iOS 10.1.1.