Purchased map updated service not available for download

icpcruzicpcruz Posts: 1 [New Traveler]
edited January 11 in Map installation
I've just bought an update for the Brazil map (1.5 year service) but it still doesn't appear on MyDrive Connect (it is updated), nor had I received a confirmation email of the purchase although my credit card has been effectively billed. How can you fix this?

Comments

  • justbrowsingjustbrowsing Posts: 3,094 [Renowned Trailblazer]
    icpcruz wrote:
    I've just bought an update for the Brazil map (1.5 year service) but it still doesn't appear on MyDrive Connect (it is updated), nor had I received a confirmation email of the purchase although my credit card has been effectively billed. How can you fix this?

    You may need to contact support:-
    Brasil
    A partir de telefone fixo (grátis) 0800-892-1259
    A partir de celular (aplica-se as taxas de sua operadora) 1147002436
    De Segunda à Sexta-Feira das 07h às 15h
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