Can't activate heart 24/7 tracking

FaustoP
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
Dear,
I'm using my Runner 2 Cardio + Music from 2 days, but I cannot activate 24/7 heart tracking. I have SENSOR/HEART set to "ON". I have set a "GOAL/STEP" on 10.000, but under "TRACKER" I can view only "SLEEP" (and "GOAL") option. On my device I have 1.3.203 firmware version. I tryed the factory reset, but without results.
Can you help me please?
I'm using my Runner 2 Cardio + Music from 2 days, but I cannot activate 24/7 heart tracking. I have SENSOR/HEART set to "ON". I have set a "GOAL/STEP" on 10.000, but under "TRACKER" I can view only "SLEEP" (and "GOAL") option. On my device I have 1.3.203 firmware version. I tryed the factory reset, but without results.
Can you help me please?
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Comments
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FaustoP wrote:Dear,
I'm using my Runner 2 Cardio + Music from 2 days, but I cannot activate 24/7 heart tracking. I have SENSOR/HEART set to "ON". I have set a "GOAL/STEP" on 10.000, but under "TRACKER" I can view only "SLEEP" (and "GOAL") option. On my device I have 1.3.203 firmware version. I tryed the factory reset, but without results.
Can you help me please?0 -
My problem is that Under tracker there is not HEART option. I have only sleep and goal0
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I have the same question, I'm using a tomtom runner 2 with a seperate tomtom heartrate sensor (chestband).0
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haike wrote:I have the same question, I'm using a tomtom runner 2 with a seperate tomtom heartrate sensor (chestband).0