MyDrive Connect- 'Sorry, we're temporarily unable to find your registered devices' error

Mr.AMr.A Posts: 1 [New Traveler]
edited January 18 in MyDrive Connect
Hi All

Even though Mydrive Connect knows I have a Go 5000 it seems when I try and buy another map (Middle East) I keep getting "Sorry - we are temporarily unable to find your registered devices". Driving me nuts and I am due in Dubai in a couple of days. Any ideas?

Comments

  • dhndhn Posts: 33,062 Superusers
    Yes, call support for advice:
    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • NiallNiall Posts: 10,474 Superuser
    @Mr.A

    Give Customer Services a call tomorrow to sort out a Map Update Subscription

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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