I have been dowloading my TomTom Runner regularly after each run, but last week it would not be recognised by my laptop during a USB download - message was that USB devise was not recognised. Tried it on a different laptop with the same message. Tried a different TomTom and worked 100% with the different TomTom watch.
(While it is not downloading the data by USB there is a symbol on teh phone to show that it is charging)
Tried it with Bluetooth to my cell phone and it downloaded fine (but slow)
Any suggestions how I can get it to download again on any laptop by USB ?