waiting for gps signal

since may 25th my via1500 is waiting for a valid gps signal, I have tried resetting to factory defaults, putting the tomtom in open spaces, outside the car, the house and nothing is happening, I have updated all versions and have had this unit for 2 months! help


  • dhndhn Posts: 33,154 Superusers
    And you have gotten a recent gpsfix file? Is the battery fully charged on the device?

    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds
  • ppoupartppoupart Posts: 2 [Apprentice Traveler]
    Wow, it worked, when did you find this drum test thing? Many thanks
  • dhndhn Posts: 33,154 Superusers
    You are welcome. A drum reset is often the solution to little irritants -- or sometimes bigger ones. :D
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