Map correction not accepted almost one year

otas_peotas_pe Posts: 79 [Prominent Wayfarer]
edited July 2018 in Archived Discussions
I have reported map correction in July 2015 and there is no correction in map yet. Why TomTom ignores reports?

Comments

  • MegalosMegalos Posts: 5,792 Superusers
    Hi, best thing to do is to post the report ID here on the forum. Then a TomTom employee can try to track down the report and figure out why it is not accepted.
  • otas_peotas_pe Posts: 79 [Prominent Wayfarer]
    ID:
    e407416a-8327-1033-a330-3a5a14587d6b

    I would like to know why has not been accepted yet. Thanks
  • The GKThe GK Posts: 26 TomTom Employee
    Hello,
    Map Feedback reported by you has been implemented in our Database, Thanks for your valuable feedback.
    But you have to wait for the Map Update to be available to you in couple of months.

    Very soon the time to reach such update are expected to decrease and you will have fresh Maps Weekly/Monthly.

    Keep Posting your feedback on MSR.
  • davahaddavahad Posts: 67 [Prominent Wayfarer]
    They have been telling the me same thing for almost 18 months now that it has been corrected but map release after map release and the correction has never been implemented 27 months after the mapshare report was accepted. They now claim it will be in the next map release but highly doubt it. Tomtom map quality is atrocious.
    https://en.discussions.tomtom.com/map-quality-75/mapshare-report-accepted-feb-3-2014-still-not-update-android-maps-v9305611-836587
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    otas_pe wrote:
    ID:
    e407416a-8327-1033-a330-3a5a14587d6b

    I would like to know why has not been accepted yet. Thanks
    This has been marked as to be fixed in the v980 release (August).

    Cheers, Mikko
  • dhndhn Posts: 33,057 Superusers
    MikkoK wrote:
    otas_pe wrote:
    ID:
    e407416a-8327-1033-a330-3a5a14587d6b

    I would like to know why has not been accepted yet. Thanks
    This has been marked as to be fixed in the v980 release (August).

    Cheers, Mikko

    v980 would be November, wouldn't it? 975 would be August.
This discussion has been closed.

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