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The camera rotating has been a common problem and a clip was promised to stop this happening. Where is the clip? Been waiting now for 3 months and no news.
That would be great as I'm currently using silicone sealant to keep it in place. Please use the details on my account.
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JulianPosts: 2,158 Retired Community Managers and Staff
Ok, I will send it off right away then. Please keep in mind that the letter will come from the Netherlands - it might take a few days for it to arrive.
I have taken some pictures for you, so you don't have to figure out yourself how to mount the clip:
Regards,
Julian
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JulianPosts: 2,158 Retired Community Managers and Staff
Actually, I was unable to find any address details under the email address that you are using here in the Forum.
Could you send me this in a private message? Simply click here: Link
Julian, do you have anymore spare as I have exactly the same issue with my TomTom Bandit. It would be nice to have the official clip and not a piece of card between the camera and the existing clip.
Received my clip yesterday and altho I haven't tried it out while out riding my bike, it certainly appears to stop any rattle or movement when I shake the caemra.
Do you have any more of the clips to stop the bandit camera rotating? If so, could I please have one as I'm having problems with it rotating. I cannot find any in the accessories anywhere. Many thanks.
Do you need my address or can you access my details from my account?
Didn't get a reply from my PM to Julian so filled in the contact form on the support page and someone got back to me that way. Pointless having a support forum if no-one from TomTom replies, especially when they've asked you to send them a PM.
Comments
sorry to hear that you had to wait that long.
Cheers,
Julian
I have taken some pictures for you, so you don't have to figure out yourself how to mount the clip:
Regards,
Julian
Could you send me this in a private message? Simply click here: Link
Thanks
in case you still have some spare ones, I could use a couple of these (I have 2 cameras)
thanks !
thanks for letting me know! I will ensure that all of you will receive this clip.
@Stefan: Of course, no problem.
Cheers,
Julian
Regards
Lawrence
Could I also put my name on the list for a clip?
Thanks
Is there anyway to get the clip in South Africa?
thanks for your replies.
No worries, it should not be an issue to get a clip sent to all of you who responded in this thread or contacted me via private message!
I will try my best to send a first batch out today.
Regards,
Julian
I've sent you a DM regarding the issue I'm having.
I've sent you a private message requesting a clip for stooping the rotation of the camera.
Thanks
Do you have any more of the clips to stop the bandit camera rotating? If so, could I please have one as I'm having problems with it rotating. I cannot find any in the accessories anywhere. Many thanks.
Do you need my address or can you access my details from my account?
Regards, Geoff
The clip makes a huge difference.
The Camera doesn’t rotate as easily and also helps to diminish the noise during recording with bike mounts.
I seem to have the same problem with my tomtom bandit. half way through skiing i will flip on is side.