Clip to stop camera rotating

Mrlossy
Registered Users Posts: 17 
Outstanding Explorer

Outstanding Explorer
The camera rotating has been a common problem and a clip was promised to stop this happening. Where is the clip? Been waiting now for 3 months and no news.
Thanks
Thanks
0
Comments
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Hi Mrlossy,
sorry to hear that you had to wait that long.I actually just received some of them. Do you still need one? Then I can send one your way tomorrow!
Cheers,
Julian0 -
That would be great as I'm currently using silicone sealant to keep it in place. Please use the details on my account.0
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Ok, I will send it off right away then. Please keep in mind that the letter will come from the Netherlands - it might take a few days for it to arrive.
I have taken some pictures for you, so you don't have to figure out yourself how to mount the clip:
Regards,
Julian0 -
Hi Julian. Could also use this clip. Do you send to Austria as well?0
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Hi Julian,
in case you still have some spare ones, I could use a couple of these (I have 2 cameras)
thanks !0 -
I also would appreciate a clip to stop rotationn.0
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Julian, do you have anymore spare as I have exactly the same issue with my TomTom Bandit. It would be nice to have the official clip and not a piece of card between the camera and the existing clip.
Regards
Lawrence0 -
Hi Julian,
Could I also put my name on the list for a clip?
Thanks0 -
Hi Julian,
Is there anyway to get the clip in South Africa?0 -
can anybody tell me whether the clips are request only or will tomtom send them out.0
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Hi guys,
thanks for your replies.
No worries, it should not be an issue to get a clip sent to all of you who responded in this thread or contacted me via private message!
I will try my best to send a first batch out today.
Regards,
Julian0 -
Hi Julian
I've sent you a DM regarding the issue I'm having.0 -
Hi Julian,
I've sent you a private message requesting a clip for stooping the rotation of the camera.
Thanks0 -
Received my clip yesterday and altho I haven't tried it out while out riding my bike, it certainly appears to stop any rattle or movement when I shake the caemra.0
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How can we/I get one0
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@ Julian. Do you need my Adress, or can you catch it from my Account data?0
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Hi Julian,
Do you have any more of the clips to stop the bandit camera rotating? If so, could I please have one as I'm having problems with it rotating. I cannot find any in the accessories anywhere. Many thanks.
Do you need my address or can you access my details from my account?
Regards, Geoff0 -
Any update on ordering these, had sent a pm but no reply, can you phone tomtom support and order?0
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Yes please I really need one of these as well.0
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anyone else but Stu1903 received the clip ? I looked at all the addresses I gave tomtom over the years, no enveloppe from tomtom to be seen...0
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Didn't get a reply from my PM to Julian so filled in the contact form on the support page and someone got back to me that way. Pointless having a support forum if no-one from TomTom replies, especially when they've asked you to send them a PM.0
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I received the clip after contacting TomTom through the support page under my TomTom account.
The clip makes a huge difference.
The Camera doesn’t rotate as easily and also helps to diminish the noise during recording with bike mounts.0 -
Afternoon,
I seem to have the same problem with my tomtom bandit. half way through skiing i will flip on is side.0