Via Live 120 wont start or Restore

Hi Newby here
I installed an update yesterday and all went well, this morning when I came to use it it got stuck in the sea water picture, no amount of resetting would get it going.
I have tried restoring it and that seems to go well getting to 100% but then it wont restart!!
Help please!!!

Comments

  • ThosmasThosmas Posts: 5 [Master Traveler]
    Further information to the above, I cant see the TomTom in file explorer, I can watch the update up to 100%, but then it disappears!!
  • dhndhn Posts: 33,153 Superusers
    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • ThosmasThosmas Posts: 5 [Master Traveler]
    I was hoping for some help?
  • dhndhn Posts: 33,153 Superusers
    Did you actually do a drum reset?
  • ThosmasThosmas Posts: 5 [Master Traveler]
    Yes held button till white writing press 3 times cog wheel, and connect to computer!
    Went to 100% but it didn't restart!
  • dhndhn Posts: 33,153 Superusers
    What if you disconnect the device from the computer and then reconnect it?
  • ThosmasThosmas Posts: 5 [Master Traveler]
    I have a memory card installed, I took it out and did the restore again, and low and behold it restored!!!!!!
    Thanx for your help it was appreciated!
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