Via Live 120 re-starts itself every minute — TomTom Community

Via Live 120 re-starts itself every minute

My Via Live 120 will run for approximately 10 minutes after which the map goes grey and a few seconds later the unit switches off and re-starts.
Once it has re-started it picks up the route, runs for about a minute and then repeats the re-start. This loop continues. I can't switch the unit off and unplugging the unit does nothing either (normally unplugging will cause the unit to switch off).
This has started after the last map update.
Does anyone have any ideas?


  • dhndhn Posts: 33,206 Superusers
    Are you sure the device is properly connected both at the device end and at the cig outlet?
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds

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