It seems the other linux posts are quite old. As I am thinking of buying a new Satnav I wanted to revive the linux question before I make my decision. So TomTom - will you be supporting linux as if not I will just not buy a TomTom.
If not can you explain why, especially as it should be pretty simple as after all your devices do run linux.
Thanks,
Scott
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Comments
Welcome to the forum!
This question has indeed been there since the beginning. Although Linux is gaining popularity I'm afraid the numbers are still quite far from warranting spending the required resources for developing for and supporting this platform.
So I'm afraid, I don't have any good news to tell you at this point and I don't want to raise expectations we might not be able to meet.
Cheers, Mikko
Sorry Mikko but I don't really get what you're saying. Apple OSX has between 4 and 7% of market share and Linux has 2%. Where do you see a difference? I see that they are both marginal OSs. Perhaps, in the countries where TomTom has a higher influence in the market, OSX has a higher market share as well, but I don't really see OSX as a platform where is worth to invest resources for developing.
You can google for "Desktop OS market share 2016" and you'll see.
reason i have to deal with Windows then my next Satnav WILL be a Navman. See ya
Is a web based app maybe a solution?
grtz, Rene
Not that the gui does much beside nagging with some ads...
I would also REALLY appreciate if the updates where downloaded offline and then installed as fast as possible.
I am updating my just purchased start 62 and I will be doing this once in my life, if it ends up taking more than half a day...
And yes, I am using a really old XP machine for this, surely not the new Windows 10 spyware :-)
My working machine is a Linux Kubuntu 14.04
back doors and bugs and stuff I don't want. Really disappointed to find that TomTom does not support Linux. Was going to
get a second Via for my wife's vehicle but I think now I'll look for something more Linux-friendly.
Welcome to the Community!
Please, check out our latest GO Wi-Fi® devices. With the in-built Wi-Fi® modem of these devices you don't need computer for updating at all
Cheers, Mikko
Welcome to the Community!
I posted the link above for Gandalf for the models available for him in the US. In Europe we also have Always connected devices and you can find them here.
Please, post back here if you have any further questions
Cheers, Mikko
We have recently abandoned Windows for Linux as iterations of it beyond XP have proved increasingly like 'ransom ware'.
Updating through MyDrive has always been stupidly-slow (no there is no issue with our 40M internet connection!) which indicates to me that the programmers behind it are completely incompetent. It's always been a poorly-designed and executed piece of nonsense!
Now we find there is no Linux support? No web based app? Seriously??? Then there is no sale!
The devices are otherwise good (we have around a dozen in total between family and work vehicles), but I'm afraid when we replace each one TomTom will just NOT be in the running.
And no, I couldn't care less about the latest Go WiFi devices. If you refuse or are incapable of providing proper support your existing devices competently (you never have!), then there can be no faith that something inherently more complex will be any better. - The simple process of being able to download map updates to a device is not a complex programming task; therefore the excuses made so far simply do not wash.
Superusers
@Cest mero
Please, check out the latest Tomtom devices, with the built-in Wi-Fi® modem these devices don't need computer for updating at all
See... https://www.tomtom.com/en_gb/
ATB YFM
This is where arrogance delivers a bullet to the foot. I now have now overcome the inertia which stops people changing to anything unfamiliar. I am therefore exceedingly unlikely ever to buy another Tom Tom so they have lost me permanently and potentially everyone I speak to on the subject. And how many are there like me? And how many do the research before purchase and so never arrive here to air their views. Two friends who visited me for holidays this year and both asked before setting out on the thousand odd mile trek about satnavs. I advised Garmin and they both arrived led by a Garmin. What more can I say. Oh yes, what happened to the Tom Tom I couldn't update? It was trashed.
Incidentally... When I logged in to read this message I was forced to set up another ID!!! And I see 'modbreak' against my original!!! So what's this? Censorship because I am a dissatisfied customer? It's all pretty cryptic! - As a departing customer I need to find out too how I stop further notifications from the forum as I only posted here to lodge a (futile) protest!
Superuser
There is nothing sinister about "modbreak" see https://en.discussions.tomtom.com/travel-lounge-154/modbreak-1024319?postid=1172283
Superusers
- Really, I have no dog in this fight. A satnav is just a rather dull working tool that I need to operate efficiently; not something I want to spend half my life fretting over and posting about! The units themselves are fine, support and support software is a mess that isn't fit for purpose.
That's all, over and out!
Superusers
ATB YFM
Superuser
The proposed solution is buying the latest Go device, which takes the operating system of the computer out of the equation entirely - by removing any requirement for it. Yet despite TomTom making the move to make updates completely platform agnostic, and thereby permanently removing your main gripe with it, you're still dismissing it.
Or have I missed something? Genuine question.
Different SatNav units, different computers, different OSs , different internet connections - possibly even different countries - same rotten update software!
Logically, the problem's not 'something conflicting or radically wrong with my setup' - or for that matter anyone else's!
"I'm really struggling with the logic on this. You say the devices are otherwise good, your main gripe being that there's no Linux support.
The proposed solution is buying the latest Go device, "
The proposed 'solution' is spending more of my hard-earned money with a manufacturer that has already failed to produce update software that was ever fit for purpose - and to add insult to injury has failed or refused, over a period of many years to support a common operating system, and compounds all of that by failing or refusing to take the logical - and simple - step of mitigating these problems by developing a web-based app that would work cross-platform...
As things stand, we have to keep two spare units at the office to provide 'cover' for those occasions where somebody's allocated unit is 'stuck' updating! - When people travel to another part of the country we warn them NOT to attempt to update their units at heir hotel... Because if it gets 'stuck' they're stuffed!
The thing that is causing these units to become 'unfit for service' is that updating the maps on them is less practical than it ought to be, and it will eventually become (in a practical sense) impossible.
As I say, a SatNav to me is just a slightly-boring appliance that I need to do its job as designed and work for a long time.
What I don't need is things that don't work properly or that are caused to 'die' because of lack of proper support - particularly when they were sold to me on the promise of 'lifelong updates'; I feel 'conned' by TomTom... From that grows a position of no confidence in them.
...So, I can have no confidence in their new units - I have no reason to believe they too won't have some inherent flaw or built-in obsolescence as a 'feature'. I have no reason to believe TomTom's sales promises. No reason to assume the software/firmware on the new devices will be any more competently put together than what I already have. And for that reason wouldn't consider buying one, let alone spending thousands of pounds buying a dozen of them!
Furthermore I actually have a life... And better things to spend my time on than posting hundreds or even thousands of messages agonising about these things. I see nothing of merit in being an advocate for a faceless corporation that obviously doesn't give two-hoots for people once they've extracted their cash. So the logic is, I'm taking my money and spending it elsewhere.
At this stage I shouldn't even be considering replacing all our SatNav units... But, seeing as I do, and given the reasons why, it's just not possible to make a business case for sticking with TomTom.
Amazing.
Just saying that we are not worth the effort is some kind of insulting.
Will you reimbourse me if i send you your product back because you don't give me the service you should ? Certainly not. This is some kind of robbery.
If you're too bad to write code that compile on OS X and linux (which are very close), why don't you use java ? Is that so complicated ?
2%, that's only thousands of people just in France.