New v960 maps available for download

MikkoK
MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
edited January 2019 in News and announcements
Hi all,

We've just released the new v960 maps and they are available for purchase in the mapshop and for download in MyDrive Connect and TomTom HOME for those with a running subscription.

[h1]What's new in this release?[/h1]
[h2]GO and START 40, 50, 60 series / GO 400, 500, 600 / 5000, 6000[/h2]
  • Iceland is added to the Europe map
[h3]New map zones/areas[/h3]
  • Two extra zones for the USA CAN MEX map for GO AND START 40, 50, 60 SERIES / GO 400, 500, 600:
    - USA_Canada_with_US_Midwest_buildings
    - USA_Canada_with_Canada_Alaska_buildings
  • Map zones introduction for:
    - Europe (Carminat)
    - United_States (Devices with 2 GB internal memory updated with TomTom HOME)
[h1]To be released soon[/h1]
[h2]GO and START 40, 50, 60 series / GO 400, 500, 600 / 5000, 6000[/h2]
  • Africa (v961 was released 12/1/16)
  • China
[h2]GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series[/h2]
  • China
  • India

[h2]Trucker 6000 and PRO series[/h2]
  • USA_Canada_TRUCK (v961 for PRO series and v962 for Trucker series was released 12/01/16)
  • USA_Canada_and_Mexico_truck v 9.60 for PRO devices was released 12/01/16
[h2]TomTom Camper&Caravan[/h2]
  • Europe Camper v960 (v956 released in this update) (v960 was released 28/01/16)
  • USA_Canada_Camper (v961 was released 12/01/16)
Drive safe!

Cheers, Mikko
«1

Comments

  • tgold
    tgold Registered Users Posts: 2,192
    Revered Voyager
    Iceland is also on the Europe map for the GO Mobile app.
  • Niall
    Niall Posts: 11,115
    Superuser
    Iceland is NOT on the NAV3 or NAV2 Europe maps
  • Zsolt
    Zsolt Posts: 36,014
    Superuser
    Yes, but Mikko also mentioned it at the NAV4 part of the announcement. It is not available for NAV3 and NAV2, but I suppose it is only a matter of time. At least there is light at the end of the tunnel :)
  • MvanAken
    MvanAken Staff Posts: 459 Staff
    Iceland will not be available in NAV3 and NAV2 maps.
  • Zsolt
    Zsolt Posts: 36,014
    Superuser
    Wow...that's not something that most of "us" wanted to hear.
  • Regulator
    Regulator Registered Users Posts: 53
    Prominent Wayfarer
    The map update is now at 91% after 5 hours. Can someone at TomTom please explain why it takes so long to overwrite some data on the flash memory?
  • antient
    antient Registered Users Posts: 40
    Outstanding Wayfarer
    The estimates given by My Drive Connect for the time left to install a map on the device are bizarre.

    I understand why download times from the servers can vary, because parameters during the download can change, since there are unpredictable outside factors such as network congestion and server load, but once the download is complete, such things shouldn't influence the timing.

    It's harder to understand why copying the map from the hard drive to the TomTom isn't a smooth steady process. The estmated time left to complete fluctuates wildly throughout the installation, frequently jumping from e.g. 59 minutes to more than 2 hours, and then back down to 57 minutes, all in a matter of one or two minutes.

    When I installed the map yesterday My Drive Connect was the only foreground process on an i5 Windows system, the CPU usage was around 10% and the hard drive activity was almost all ascribed to My Drive Connect.

    Why does the predicted time jump around so wildly under such circumstances?
  • dhn
    dhn Posts: 33,382
    Superuser
    The software is crappy? :?
  • baltutisTT
    baltutisTT Registered Users Posts: 123
    Prominent Wayfarer
    Think there problem with your broadband speed or USB connection speed.
    My broadband speed over 50 Mb/s and around 20 minutes take do download last maps (over 6GB) and 30 - 35 minutes to copy maps from PC to GPS device (use USB 2.0).
    Tried update 955 maps to 960 and formatted memory card and installed 960 maps. There no difference between update 955 to 960 and clean 960 map install. In both cases update take around 30 - 35 minutes to copy maps from PC to GPS device.
    If not enough free space in the C disk (need minimum 8 GB) sometimes update working very slow, but there PC (not Tomtom) problem.
  • antient
    antient Registered Users Posts: 40
    Outstanding Wayfarer
    My broadband speed is 66Mb/s, but in any case I already ruled that out when said I that the time prediction fluctuations occur AFTER the complete update has been downloaded, while the map is being transferred to the TomTom.

    The PC is a Samsung DP700AD i5 Touch Screen desktop running Windows 8.1, there is more than 600Gb of free space on the C: drive, my GO 5000 is on a USB 2.0 connection. My Drive Connect is the only application running on an otherwise idle computer.

    The map copy took around an hour, but the time estimates were fluctuating wildly throughout that process.

    Any other ideas?
  • parsd51
    parsd51 Registered Users Posts: 183
    Sovereign Trailblazer
    @antient

    I have similar experiences as you have. I don't think the actual time changes, but when it jumps up to e.g. 2 hours it counts down by 5-10 seconds pr second.
  • kieron
    kieron Posts: 539
    Superuser
    Downloaded and installed to both devices - no problems.
  • j_roger_new
    j_roger_new Registered Users Posts: 225
    Prominent Wayfarer
    I have a GO750 Live. Update is reporting that my maps are up to date but that is not yet v960. Any ideas?

    Note - I have just checked my saved emails which confirms my memory, map service was renewed for 12 months on 21 July earlier this year.
  • dhn
    dhn Posts: 33,382
    Superuser
    Call support tomorrow to straighten things out:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • j_roger_new
    j_roger_new Registered Users Posts: 225
    Prominent Wayfarer
    I have a GO750 Live. Update is reporting that my maps are up to date but that is not yet v960. Any ideas?

    Note - I have just checked my saved emails which confirms my memory, map service was renewed for 12 months on 21 July earlier this year.

    I have just plugged my device back in again to update a route and the maps are now updating! Perhaps the log-in on here to post the above message reset something in the system. Anyhow all sorted now.
  • camper_dave
    camper_dave Registered Users Posts: 23
    Outstanding Wayfarer
    So when will TomTom Camper & Caravan v960 actually be released??? Why is this product apparently now receiving second class support???
  • justbrowsing
    justbrowsing . .Unregistered / Not Logged In Posts: 3,074
    Supreme Trailblazer
    Apparently there's a new Argentina_and_Uruguay v960_7227 coming out shortly??

    PS I think post #1 proabably needs updating/editing with the CURRENT situation regarding 960 maps too?
  • Simes8367356
    Simes8367356 Registered Users Posts: 4
    Master Traveler
    Will the new v960 maps be made available for the Start 25? I could really use the maps of Iceland.
  • dhn
    dhn Posts: 33,382
    Superuser
    Not for the older models, apparently.
  • Simes8367356
    Simes8367356 Registered Users Posts: 4
    Master Traveler
    Thanks, but older model? It's still on sale with lifetime maps. It's a bit of a shocker to discover that Western Europe doesn't include Iceland. Bah!
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi all,

    I updated the OP with some maps that were released yesterday.

    Cheers, Mikko
  • Simes8367356
    Simes8367356 Registered Users Posts: 4
    Master Traveler
    @MikkoK aren't you the OP?
  • justbrowsing
    justbrowsing . .Unregistered / Not Logged In Posts: 3,074
    Supreme Trailblazer
    @MikkoK aren't you the OP?

    Original Post rather than Original Poster I guess
  • Simes8367356
    Simes8367356 Registered Users Posts: 4
    Master Traveler
    Doh!
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi all,

    I updated the announcement again as the EU camper map (v960) is now out :D

    Cheers, Mikko
This discussion has been closed.