Phone numbers to contact customer support

Niall

Just updated them again - [color]changes in green[/color]
Note:-

• Cleared all old colour highlights
• Minor changes to Portugal, Singapore, and Turkey opening times

Niall

Just updated them again - changes in red
Note:-

• Minor changes to België, Brazil, Canada (en), Japan, Nederland (Holland), Turkey, and USA opening times

Blacksugar

Niall wrote:

Due to changes in South American offices number have been updated.
Also "it is advised that Spanish speaking Latin Americans to use the Mexican office to get support".

Sorry, just called in Mexico. Tom Tom does not offer support by phone anymore. Go to the page they suggest. What a bad customer service. Really!

Niall

@Blacksugar

Think you will find that
"Estamos experimentando dificultades en nuestro Sistema telefónico. Estamos investigando la incidencia urgentemente. Disculpe las molestias."
ie
"We are experiencing difficulties in our Telephone System. We are investigating the incidence urgently. Sorry for the inconvenience."

So try again later

Niall

Just updated them again - changes in orange

Note:-

• Loss of Argentina, Chile, Mexico, and Turkey
• Denmark and Norway take a 1 hour lunch break
• Poland changed hours for weekdays other than Monday
• Netherlands reverted back to 9:00 - 17:00 for all weekdays

@Blacksugar

Seems TomTom have pulled out of supplying phone services in South America so have edited list appropriately

YamFazMan

Hi Niall

Thank you

ATB YFM

Niall

Deleted, see below

Niall

Just updated them again changes in blue

Note:-

• Numbers changed for Germany, Spain, France, Italy, Netherlands, UK
• Denmark, Finland & India have gone to "Chat"only
• New Zealand change hours

there are still a few outstanding changes that need conformation by @VikramK with regards to Estonia, Indonesia, Ireland & Morocco

Niall

Have updated the list with changes in red
but the BBCode seems to be not working properly
Countries that have change numbers -

• Deutschland
• España (Spain)
• France
• Italia
• New Zealand
• United Kingdom

Countries with changes hours -

• Danmark
• New Zealand
• Polska (Poland)
• Suomi (Finland)
• United States

Countries that are chat only-

• Danmark
• Ceská Republika
• Norge (Norway)
• Suomi (Finland)
• Sverige (Sweden)

Countries that are email only-

• Japan
• Korea
• México
• Russia

Countries with no help but the forum -

• Argentina
• Chile

Niall

Due to BBCode problems have created new topic here
https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new/p1