Since we are still waiting on this update, and it doesn't seem to be something TomTom can fix easily how about a workaround?
Use the existing bluetooth network connection between TomTom and the phone to pass the absolutely tiny amount of data required for the speech in data form and make use of an app on the phone to provide the TTS. One single bluetooth connection needed, no multipoint pairing and no problem with the bluetooth messing up the speech quality.
Yes, it requires an app (albeit a very simple one) but it would be a nice quick and clean solution IMHO. You don't even have to create the app, just provide the communication protocol
What I tried to convey is exactly the point that this is not a "small problem" and therefore a solution hasn't been found yet.
I don't have numbers to tell you but already reading this forum you can see that not everyone is suffering from this issue. Otherwise we'd see many more complaints. This of course doesn't make it any better for those who do have this issue, but unfortunately it does effect the amount of resources we can put into this.
As said, I do understand your frustration and I'm very sorry that there's little more we can do for you at this point, especially since we've already replaced your device once. This being said, I'll keep bringing this up internally whenever I get the chance and hopefully we'll get a solution soon.
Sorry, but I simply won't read about 8 pages of identical posts. And for me an iPhone is exotic. :cool:
I understand your frustration about this. As mentioned above, I've been - and am - doing what I can here to get clarity this issue. However, I can only communicate here based on the information I have, but I can't go much into the technical details of the issue.
I'll post back here as soon as I have news about this issue.
I contacted Customer Support as my unit has 2 faults, this being one of them. I asked them to either send me a fully functional unit or a full refund. TomTom's response was disappointing to say the least.
They basically said they were still working on solving the issues and had no date when they would be resolved, also that no unit was guaranteed to work as they have advertised so it was pointless sending me another one, I have now contacted the retailer where I purchased it from for a full refund.
Is this not fraud? false advertising or something like that?