TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Can't install updates!

lolguy561lolguy561 Posts: 1 [New Traveler]
edited January 11 in Archived Discussions
Hi!
When I press update, it stucks on 0% and it stay many hours and nothing happens (screenshot). What to do?

Comments

  • ZsoltZsolt Posts: 36,006 Superusers
    Try to clear the cache in the browser and in MyDrive too. Also keep the device connected and press and holf the ON button, until you hear the drum rolls. By the way, do you use USB3 ports?
  • FrancescFrancesc Posts: 1 [Apprentice Traveler]
    It really worked? I tried this but for now the TomTom continues logging out a few seconds after connection
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Francesc,

    Welcome to the forum!

    For further troubleshooting tips, please see this FAQ [MyDrive Connect troubleshooting tips].

    Cheers, Mikko
This discussion has been closed.

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