'New posts' icon doesn't work properly sometimes

Megalos
Megalos Posts: 6,089
Superuser
edited January 2019 in Forum feedback
I assume that the icon in front of the topic title is green when there are unread posts, and grey if there are no unread posts. If so, it's not behaving properly at all times. For example, when I replied to a post and go back to the topic overview, the icon is still green (see screenshot below). Even when refreshing the overview by pressing F5 doesn't turn the icon to grey.

To turn the icon grey, I have to open the particular topic (and see I'm indeed the latest one that replied), go back and press F5 again. Now, the icon is grey.

unread_posts_new_forum.png

Comments

  • WillCW
    WillCW Registered Users Posts: 584
    Renowned Wayfarer
    I am not at all sure your icon colour assumption is correct. Just as in the previous site this new site fails to give intuitive icon flags. The standard method in forums is for a post that has been read changes from black to grey -- as TT used to do but do not do now. So we have to remember if we have read each post in various forums. Great work (not) TT. Come on TomTom get it sorted.
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Megalos,

    Thanks for your feedback!

    I have noticed the same and reported it to the forum provider for investigation.

    Cheers, Mikko
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Thanks Mikko.
  • Giangi
    Giangi Registered Users Posts: 585
    Exalted Navigator
    Me too cannot "always" mark a "forum read", sometimes it works and sometimes not...