TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

Map update

gedged Posts: 3 [Apprentice Traveler]
edited January 2018 in Map installation
I am unable to update my map,I received my update notification however when I click on the get new map box my computer loads 246 untitled folders and nothing else. My Mac laptop is operating power PC OSX 10.5.8, can any one advise me in layman's terms as my knowledge of computers is somewhat limited.
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