Can't see my VIA 120 on the computer so I can't install 3rd party POI map

diminutadiminuta Posts: 1 [New Seeker]
edited January 2018 in Map installation
Hello,

when I connect my VIA 120 to the computer I can't see the device in "Computer" (in windows) or in finder (using MAC) so I can't install a third party POI map... Why is it happening? I was able to do it last year when I bought the VIA 120... 

Any ideas?
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