Map Share Reporter suggestions for improvement

ShortyShorty Posts: 1,098 Retired Community Managers and Staff
edited January 31 in Archived Discussions
I've created this topic to reach out to our Owner Community to note and discuss your experiences, questions and suggestions for improvement and any other aspect in the use of Map Share Reporter.  Would appreciate any input here relevant to MSR and most certainly from experienced users but not only. Please keep the topic clear of data queries and the like; we can deal with these much easier in a separate topic or continuing posts in a relevant topic in the list.  Reason why I ask this is that the topic title will be immediately recognisable to another member here and browsers and I hope the posts here will be able to assist where assistance is needed.
________________________________________________
My friends call me Shorty
The perfect digital map will always be a 'Work-in-progress'. In most areas in the World where we have a presence, I believe we get pretty close.
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Comments

  • ZsoltZsolt Posts: 35,978 Superusers
    @Shorty: Under Opera browser the MSR acts up a bit. You start to type the comment, and each time you press a key, the comment field grows bigger. Depending on the amount of text you input, at some point the SUBMIT button disappears and you have to zoom out to be able to submit.
  • foffof Posts: 97 [Prominent Wayfarer]
    it also doesn't play nicely with Safari on Mac. I use Firefox instead, without any problem. 
  • foffof Posts: 97 [Prominent Wayfarer]
    I already wrote it in some other thread, but as this is now the place to collect our ideas and suggestions, I copy my wishes for MSR here:

    1. It should always use the latest maps PLUS the accepted changes coming from other users.
    2. It should show where other users have made corrections which are "pending" or have not been accepted
    3. For the instances where corrections have not been accepted, a short note WHY this happened would be very useful.
    4. Map details such as speed limits, POIs etc. should be visible on the Mapshare Reporter map, so that we can correct the easily
    5. For countries using non-latin alphabets for street signage, the Reporter must allow the input of street names/POIs in local alphabet AND with latin characters. For example, I could easily provide many street names in my region in Greece, but cannot do it because the Reporter does not have a second field for street names in a different alphabet.
    6. There should be an "express lane" for critical changes, where Tomtom guarantees the verification within a week, so that the change will be incorporated into the next map update.
    7. the Reporter should allow users to upload data that allow for a quick verification - such as gpx tracks.
    8. the reporter should show coordinates, and allow users to put their report to exact coordinates.
    9. if at all possible (legally, that is), the Reporter should offer overlays of aerial/satellite images on the maps, to make reporting (and verification!) easier.
    10. the Reporter should issue a receipt of each report, if the user wants it, that contains a reference number and details of the report (coordinates, type of correction...)
  • ZsoltZsolt Posts: 35,978 Superusers
    @fof: It does show the coordinates in the bottom right corner.
  • foffof Posts: 97 [Prominent Wayfarer]
    true, thanks for pointing it out. I'd like to input coordinates to place my report, but ok, that's a minor point then.
  • foffof Posts: 97 [Prominent Wayfarer]
    I just stumbled over two more points that should be changed in MSR:

    1. Street categories should be shown, and we should be enabled to correct them. Sometimes dirt tracks are categorized as paved streets or vice versa, or small roads are categorized higher than bigger ones that are signposted as the "official" way to go from A to B.
    2. "Blocking" or "unblocking" streets MUST be possible at any point on the street. Quite often roads are blocked at one specific point, e.g by a security fence or a physical constriction, making them kind of dead-end, but NOT one-way streets. Thus, we should be able to pinpoint the block exactly, rather than "blocking" or "unblocking" the whole street.
  • ShortyShorty Posts: 1,098 Retired Community Managers and Staff
    Yes and on your second point, it is VERY important to locate such closures at exactly the real boundary fence between properties and (advise or) comment as such.  One would not like to place such a point in a manner that a house owner be routed into the closed-off section on the opposing side of the closure if you get my drift   :D
    ________________________________________________
    My friends call me Shorty
    The perfect digital map will always be a 'Work-in-progress'. In most areas in the World where we have a presence, I believe we get pretty close.
  • foffof Posts: 97 [Prominent Wayfarer]
    "in a manner that a house owner be routed into the closed-off section on the opposing side of the closure"

    This happens in the street I grew up, in Germany. All kinds of delivery services, plus twice an ambulance and once a firetruck got stuck in this street because they were routed wrongly and could not pass a constriction. The street is narrow, so the trucks had to drive back in reverse gear - people could die because of the time lost in this way...
  • ShortyShorty Posts: 1,098 Retired Community Managers and Staff
    Have a look at my reply to TomTomista - covers this particular issue - this comment is, strictly seen, out of the topic here so let's try hard to list improvements and/or suggestions as to how Map Share Reporter can be improved based on your experience-in-use.
    ________________________________________________
    My friends call me Shorty
    The perfect digital map will always be a 'Work-in-progress'. In most areas in the World where we have a presence, I believe we get pretty close.
  • mammothmammoth Posts: 7 [Master Explorer]
    Usually when I use Map Share the map image is not displayed. The map area is just pink. However the browser has completed loading the page. The blue spots that indicate my previous reports are displayed correctly. I use Windows XP SP3. The problem occurs in Firefox and in IE 8.

    Is this a known issue, or something specific to my system?
  • MegalosMegalos Posts: 5,786 Superusers
    I have never seen that before. Have you tried refreshing the website by pressing Ctrl + F5? You could also try another computer. I'm pretty sure it has to do with your computer. 
  • ZsoltZsolt Posts: 35,978 Superusers
    @mammoth: Do you have the latest JAVA installed?
  • ZsoltZsolt Posts: 35,978 Superusers
    @Shorty: May I ask what sort of data is collected by just opening the Map Share Reporter? Just had a look at the source, and found some stuff that I try to work out:

    "




    <script src="mso/webtrends.js" type="text/javascript"></script>




    <script type="text/javascript">
    //
    </script>
    <script type="text/javascript">
    //
    </script>
  • ShortyShorty Posts: 1,098 Retired Community Managers and Staff
    I had a quick look at topics in Discussions in the [url=http://discussions.tomtom.com/t5/News-and-announcements/Join-in-with-TomTom-s-new-Map-Share-Reporter/td-p/83323"; target="_self]News and Announcement sections[/url] that will also be relevant to this discussion.

    @Zsolt - I'll have to get back to you on that.  Do you have a few suggestions for improvement in the scripting?

    Edit: Fixed the link :: Shorty

    Edit: Note to self - include as a suggestion ..... language use ... precision
    ________________________________________________
    My friends call me Shorty
    The perfect digital map will always be a 'Work-in-progress'. In most areas in the World where we have a presence, I believe we get pretty close.
  • ZsoltZsolt Posts: 35,978 Superusers
    @Shorty: I am not good at JS, but the company name WebTrends was familiar:

    "Webtrends answers the who, what, when, and where of corporate websites. Customers use the company's software to analyze, manage, and report on who is using their site, what pages visitors view most, and when problems are about to occur. Its software also monitors security, determines how users access a company's website, and analyzes e-commerce functions. Webtrends' customers come from a wide range of industries and have included Renault, Emap, and eMarketer. It has offices across Europe and Asia, in addition to the US. Webtrends also offers industry-specific versions of its software for such vertical markets as government, retail, financial services, media, and telecom. The company is owned by Francisco Partners."

    Why would the MSR analyze that what pages I am looking at? Nothing to do with Tomtom.
  • mammothmammoth Posts: 7 [Master Explorer]
    Zsolt wrote:
    @mammoth: Do you have the latest JAVA installed?
    To be sure, I downloaded and installed the newest Java, with no improvement. Refreshing with Ctrl+F5 does not help.

    When I log in to http://www.tomtom.com/mapshare/tools/, the browser says that it's connecting to routes.tomtom.com -> d.routes.tomtom.com -> b.routes.tomtom.com. So for me this seems that downloading the map fails or is very slow, and it tries different mirror pages. Sometimes a part of the map gets downloaded, but usually not. However the internet connection is fast and all other TomTom pages download quickly.
  • mammothmammoth Posts: 7 [Master Explorer]
    mammoth wrote:
    Zsolt wrote:
    @mammoth: Do you have the latest JAVA installed?
    To be sure, I downloaded and installed the newest Java, with no improvement. Refreshing with Ctrl+F5 does not help.

    When I log in to http://www.tomtom.com/mapshare/tools/, the browser says that it's connecting to routes.tomtom.com -> d.routes.tomtom.com -> b.routes.tomtom.com. So for me this seems that downloading the map fails or is very slow, and it tries different mirror pages. Sometimes a part of the map gets downloaded, but usually not. However the internet connection is fast and all other TomTom pages download quickly.
    I tested this with another computer (Mac) in the same internet connection, and the problem is exactly the same. But in my work computer the problem does not exist. So the problem seems to be down to my ADSL connection or ISP.
  • ZsoltZsolt Posts: 35,978 Superusers
    That's odd. Try to contact your ISP to check. Maybe they filter the site for some reason?
  • ShortyShorty Posts: 1,098 Retired Community Managers and Staff
    @ mammoth and those who replied, while your question and the answers are valid they are Off Topic under this title please go create or join another

    @Zsolt

    Agreed it's web amalytics stuff and I would submit that it's valuabnle knowledge for Tom Tom.  More or less activity in a particular zone (compared to some norm) could indicate a problem in the map at that site.  Equally so if a large public event was about to take place and so on

    Guys (and Dolls) let me emphasise once more PLEASE,only post in this topic if you have a suggestion to make stemming from your experience in using Map Share Reporter  This topic is not the place to discuss issues you may have with MSR unless it concludes with a suggestion.  If you post issues here these could mask a valid suggestion tucked away in the post itself.

    So far (up there now in this thread) we've had a list of valuable input from fof and Zsolt in essence asking that MSR be tested on ALL browser programmes before being put out for use.

    So, let us have your & more experiences of the MSR product in use.that lead to suggestions for improvement..
    ________________________________________________
    My friends call me Shorty
    The perfect digital map will always be a 'Work-in-progress'. In most areas in the World where we have a presence, I believe we get pretty close.
  • mammothmammoth Posts: 7 [Master Explorer]
    Shorty wrote:
    @ mammoth and those who replied, while your question and the answers are valid they are Off Topic under this title please go create or join another
    Guys (and Dolls) let me emphasise once more PLEASE,only post in this topic if you have a suggestion to make stemming from your experience in using Map Share Reporter  This topic is not the place to discuss issues you may have with MSR unless it concludes with a suggestion. 
    Than you for all who helped. @Shorty, I agree that this finally turned off-topic. However initially I brought up a question which concerned the experience in using MapShare Reporter (instability in loading the map).
    The Subject of this thread is quite generic, which easily invites all kinds of questions concerning Reporter. A more specific Subject, eg "Map Share Reporter improvement suggestions"  would keep posts more on topic.
  • mammothmammoth Posts: 7 [Master Explorer]
    Guys (and Dolls) let me emphasise once more PLEASE,only post in this topic if you have a suggestion to make stemming from your experience in using Map Share Reporter  This topic is not the place to discuss issues you may have with MSR unless it concludes with a suggestion. 
    Thank you for all who helped. @Shorty, I agree that this finally turned off-topic. However initially I brought up a question which concerned the experience in using MapShare Reporter (instability in loading the map).
    The Subject of this thread is quite generic, which easily invites all kinds of questions concerning Reporter. A more specific Subject, eg "Map Share Reporter improvement suggestions"  would keep posts more on topic.
  • ShortyShorty Posts: 1,098 Retired Community Managers and Staff
    Agreed - and thanks for excellent suggestion of a title change, that would be much more specific..  I'll dig around here for a button to do so
    ________________________________________________
    My friends call me Shorty
    The perfect digital map will always be a 'Work-in-progress'. In most areas in the World where we have a presence, I believe we get pretty close.
  • ZsoltZsolt Posts: 35,978 Superusers
    Hope it is not OFF, just logged in to MSR and spotted some improvement. Thumbs up Shorty :)
  • ShortyShorty Posts: 1,098 Retired Community Managers and Staff
    Oh no - this is not off the table and no matter how long it takes to develop the software that contains even parts of the recommendations - and this could be a long time coming - we all would have helped towards achieving a positive step.  Hell, this is as similar to an MSR report in its current form - the data (in this case ideas) are put forward for the benefit of all users (and future users).

    Let's keep the suggestions coming.  We've had some good points raised particularly in the feedback realm; is there more?  I'll summarise for Management when we've exhausted discussion.

    Edit: added the sentence marked :: Shorty
    ________________________________________________
    My friends call me Shorty
    The perfect digital map will always be a 'Work-in-progress'. In most areas in the World where we have a presence, I believe we get pretty close.
  • ZsoltZsolt Posts: 35,978 Superusers
    What about being able to add your home address to the map as default location, and being able to see other's reports say in gray, faded colour? Next to other's report like a + and - and you can "support"/confirm the same just via one click. That would save some time to others who try to report the same issue. Not every single correction made by the whole world, but say within a 1km radius of your own report. Or alternatively having a pop-up message when you place the pin on a road that there are reports already on that particular road, and maybe a short text based list about those. Maybe something like a banner or whatever that don't report a map error if they've experienced it on a 3 years old map or so...
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