Devise takes so long to start navigation

tim2022tb
tim2022tb Registered Users Posts: 1
New Seeker
Hi, I've been having problems with our Go Classic. Frequently it takes minutes or just freezes when I type in a new destination. Other times it appears to work ok. I've taken it in the shop that I purchased it from and they suggested that i need to update system updates as the last application version was from last November. I've been on Mydrive connect and it says that all updates have been installed.
I've tried following all of the videos. I also installed TomTom Home - but this doesn't pick up my device.

Answers

  • VikramK
    VikramK Administrators Posts: 14,540
    Moderator
    Hi @tim2022tb
    Welcome to the community!
    Could you try a factory reset, Main menu- Settings- System- Reset?
    tim2022tb wrote: »
    I also installed TomTom Home - but this doesn't pick up my device.

    TomTom HOME is not compatible with your GO Classic device.
    Updates can be done using MyDrive Connect.

    Regards,
    Vikram.