My app on my android says expired all the sudden but my subscription says good until July 31st 2023

farotechy
farotechy Registered Users Posts: 2
New Seeker
how I fix this?

Answers

  • Willy875
    Willy875 Registered Users Posts: 7,228
    Elite Voyager
    Have you tried uninstalling the app and then reinstalling it with the credentials that allowed you to purchase the app.
  • farotechy
    farotechy Registered Users Posts: 2
    New Seeker
    I purchased the app using my playstore account email , my playstore account email is different then my tomtom account login , my playstore account email dos not work when logging in so I dont understand what happened all the sudden was working for years.
  • MUP
    MUP Posts: 738
    Superuser
    Where did you buy the app: .
    internal TT store (3,6,12m) or GP.-Store (12m)?