Live traffic on a TomTom Go 5000

AMRG
AMRG Registered Users Posts: 5
Apprentice Seeker
My live traffic is not working. Under TomTom services it says I am connected and my live traffic is all activated however on the navigation screen it is shown as not active. I have a lifetime subscription. My model is a GO 5000. Help would be appreciated.

Comments

  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    edited September 11
    Hi @AMRG
    There was a server outage which was impacting the TomTom Traffic services (Resolved yesterday, 7th September 2022).
    Could you try the troubleshooting advice in the video below-



    Regards,
    Vikram.
  • AMRG
    AMRG Registered Users Posts: 5
    Apprentice Seeker
    All OK now. Thanks.