Traffic or No Traffic Tomtom Go Expert Discover?

henkwk Registered Users Posts: 1
New Seeker
edited September 6 in Devices using Wi-Fi®
I've a rather new Tomtom Go Expert Discover s/n: ZU33331V01763.
I've a subscription for TRAFFIC (I can also see that on the screen of my device) BUT: I drove several thousands of km's in Europe recently and I NEVER saw any congestion of traffic on my screen (like on my old TomTom), nor did I get messages to pick another, quicker route although I desperately needed that on that moments (and yes, that is also chosen in the screen)
Do I need to see traffic congestions on my screen (like before: a whiteisch line on the route) and why don't I get suggestions anymore for alternate, quicker routes?