Live traffic

Porki
Porki Registered Users Posts: 6
New Seeker
edited September 7 in TomTom Services
Hi. Any 6250 users arround? Is your live traffic working? Mine stopped since yesterday..

Best Answer

  • Porki
    Porki Registered Users Posts: 6
    New Seeker
    Answer ✓
    VikramK wrote: »
    Hi Porki
    The device has to be out of the Wi-Fi® range for the GPRS connection to work. I am not sure, but are you using your smartphone as a hotspot in the car?

    Regards,
    Vikram

    Yes i have hotspot here, but i also had it before when it wirked.

Answers

  • VikramK
    VikramK Administrators Posts: 14,540
    Moderator
    Hi @Porki
    Welcome to the community! The service in our backend system look okay for your GO PROFESSIONAL 6250.
    Have you tried the troubleshooting steps in the video below-


    Regards,
    Vikram.
  • Porki
    Porki Registered Users Posts: 6
    New Seeker
    vh1bb9wmm9si.jpg
  • Porki
    Porki Registered Users Posts: 6
    New Seeker
    I see the gprs status is disconnected..otherwise everything is the same as before. Aince yesterday just stoped working
  • VikramK
    VikramK Administrators Posts: 14,540
    Moderator
    Hi Porki
    The device has to be out of the Wi-Fi® range for the GPRS connection to work. I am not sure, but are you using your smartphone as a hotspot in the car?

    Regards,
    Vikram
  • Porki
    Porki Registered Users Posts: 6
    New Seeker
    Answer ✓
    VikramK wrote: »
    Hi Porki
    The device has to be out of the Wi-Fi® range for the GPRS connection to work. I am not sure, but are you using your smartphone as a hotspot in the car?

    Regards,
    Vikram

    Yes i have hotspot here, but i also had it before when it wirked.
  • Porki
    Porki Registered Users Posts: 6
    New Seeker
    8mc3xni6ttw2.jpg


    Back again :))
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