I've been trying to update West Europe maps on a Uconnect 5" Radio

Tom_Mack146
Tom_Mack146 Registered Users Posts: 2
Apprentice Seeker
When I select Update my Uconnect and select Western Europe the speed camera's poi info is downloaded and then Western Europe maps are downloaded and then on number 26 it gets about half way through Install to Hard Disk and a message showing There is not enough space on your device (-3.1gb) I have tried a different computer and I've tried a few USB sticks from 8 gb to 32 gb but still the same message. Can anyone help please.

Answers

  • VikramK
    VikramK Administrators Posts: 14,540
    Moderator
    Hi @Tom_Mack146
    Welcome to the community!
    Do you see this error when the map is getting downloaded onto the computer?
    If yes, is there enough space on the hard disk to save the downloaded files?

    Thanks
    Vikram.
  • Tom_Mack146
    Tom_Mack146 Registered Users Posts: 2
    Apprentice Seeker
    Thanks for your help Vikram, I have tried it on three diffent computers and each time I get exactly the same error message. It downloads all the speed camera POI's and then the West Europe Maps but when it tries to Install to hard disc it say's not enough space on your device (-3.1GB)
    Why would it require 3.1GB. I didn't think the complete update was less than 3.1GB