SD card won’t update with new maps

louisebres Registered Users Posts: 1
New Seeker
Hello, I recently bought a Renault Clio 2012 and have attempted to update the maps to the latest version. I have followed all the instructions so the device is now linked to my computer and i have been able to download small updates into the card such as navigation home. However when it comes to updating maps, the file will get downloaded to my computer but when it is installed into the card it comes up saying it cannot creat a folder. I am not sure what to do as all other updates are fine.


  • Willy875
    Willy875 Registered Users Posts: 7,235
    Elite Voyager

    On carminat, map updates are chargeable.
    Did you buy a new card via your Tomtom Home account?