Start 60 recovery loop

KiKiHUN
KiKiHUN Registered Users Posts: 2
Apprentice Seeker
Hi.
I have a start 60 and after battery replacement and map update, it started looping. gear icon then red x and pc with udb screen. The mydive jumps from 0 to100% repair device in a sec, the navigations restarts and all these starts again.
Same with or without sd card.

I attached the log file. Seems like one request does not sent the date back.

Any advice?

Answers

  • YamFazMan
    YamFazMan UKPosts: 21,331
     Superuser
    edited September 3
    Hi
    @KiKiHUN
    Welcome to the site....
    Has Recovery Mode been initiated by yourself or has Recovery Mode self/auto initiated on the device ???
    If Recovery Mode has Automatically Started or you have initialized Recovery Mode on your device....
    MyDrive Connect >> MUST << be running on your PC, and be capable of displaying as >> CONNECTED << on MyDrive Connect...
    The device >> MUST << be connected to your PC using the supplied USB Cable with MyDrive Connect running in the background for the Recovery process to complete....

    Installing MyDrive Connect....
    Here... https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect
    ___________________________

    See Tomtom FAQ... Navigation device not starting or displaying a cross....
    See... https://help.tomtom.com/hc/en-gb/articles/360013959579-Navigation-device-not-starting-or-displaying-a-cross
    If Recovery mode has Auto Started, it will bypass the Text screen and the 3 presses of the power button... And will already be at a stage of Recovery somewhere between the 'Spinning-disk' or 'Spinning-Gears' image shown in bullet point (5) and the bullet point (7) image showing the recovery progress count up to 100%

    Once Recovery Mode is initiated, and if a connection to MyDrive Connect has NOT established... Recovery Mode will continue to attempt to connect to MDC until the Server eventually times-out....
    Any attempts at a Restart of the device... Recovery Mode will continue to attempt to connect to MDC until the Server eventually times-out....

    Stay safe... ATB YFM
  • KiKiHUN
    KiKiHUN Registered Users Posts: 2
    Apprentice Seeker
    edited September 3
    After the drum, it goes to the gear icon, about half a min later the animation start to get slow and skipping frames, then stops and the red X screen apears.
    PC detect the device and the repair starts. After 100%, the tomtom will show a single gear icon for 1sec and restart.